Austin, United States
1908 W Howard Ln
N/A
+1 5124597325
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
It was a pleasure from begining to end. They were super easy to work with and the quality of the repair on my new car is outstanding. I hope I don't ever have to have to work with them again because it would mean I had another accident BUT if I do, I will be going back to them without reservation!
like
I was involved in a low speed rear end collision and the claimants insurance was with Progressive. The closest body shop that they recommended to me (Fix a wreck) was 26 miles from my home. I dropped off my car and John rang Enterprise for me. That was the first problem. Progressive arranged a rental car with one branch and the Enterprise guy dropped me at another branch. Enterprise then tried to charge me X amount more per day as they only had full size cars and Progressive was only offering me standard size. John rang me a day later and told me that only the bumper cover needed replacing. Around 3 days later my car was ready and I picked it up. The next day I noticed that the bumper cover didn't exactly line up on the drivers side (passenger side was perfect) I emailed John the photos and he said he would ring me on Monday, which he did and asked me to bring it in, which I did the next day. I got the impression that he already knew there was nothing he could do about it, or just maybe wanted to tell me in person. Yes, it's a cheap car, but it's only a year old and has 8,000 miles on the clock. I keep it clean and baby it, being the only brand new car I've ever bought. He explained the way the bumpers clip and that there's nothing they could do about the fact that it's pulled in at the front and sticking out at the back. He wanted to make sure that I was happy, but didn't really seem to offer me anything other than 'that's the way it is'. My ex wife had the same car as me and had two replacement bumpers in the time she owned it and other body shops didn't seem to have this problem. So that is why I probably wouldn't use them again and will definitely seek out my own body shop in future.
This place is GREAT! I couldn't be happier. I had to have repair work done after a wreck. They arranged for me to be picked up for a rental when dropping off my car, they got everything done very quickly, the work looks perfect, and the car was returned clean and spotless. Very nice and friendly staff also. I HIGHLY recommend!
Everything was fixed as promised and they went beyond that by telling me how the previous place didn’t fix my vehicle right and they made sure everything was done properly this time. I loved how they were in constantly communication with me. I’m so happy with Fix at Wreck for the amazing job they did! I would totally recommend this place!
I gave this repair shop a 5 stars because of the quality of care. The workmanship on my truck was excellent. Happy New Year to you and the Fix A Wreck family.
Deli
The best companies in the category 'Deli'
MechanicToilets