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Express kebab

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Ipswich, United Kingdom

expresskebabipswich.co.uk
Pizza takeawayFast food restaurantKebab shopMeal deliveryTakeout restaurantPizza delivery· Pizza takeaway· Fast food restaurant· Kebab shop· Meal delivery· Takeout restaurant· Pizza delivery

Express kebab Reviews | Rating 4.2 out of 5 stars (5 reviews)

Express kebab is located in Ipswich, United Kingdom on 15 Tye Rd. Express kebab is rated 4.2 out of 5 in the category pizza takeawayfast food restaurantkebab shopmeal deliverytakeout restaurantpizza delivery in United Kingdom.

Address

15 Tye Rd

Price range

$$$

Phone

+44 1473222220

Service options

DeliveryTakeaway

Amenities

Good for kids

Accessibility

Wheelchair-accessible entrance

Offerings

Halal foodKids' menuLate-night foodSmall plates

Open hours

...
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C

CT Winters

Food is always very nice and arrives hot. Delivery staff very friendly highly recommended.

Z

Zaki hasnain

Lovely place Delicious too Nice staff Must try

J

Jordan Limerick

Ordered online for collection, I ordered two meals (mixed meat & chips, chicken kebab) and one side (chips with burger sauce). I get home and unpack my order, no mixed meat and chips. I contact the restaurant, initially they ask me to come in. I ask them to deliver it to me, since they should have got my order right in the first place. They agree, but they say they’re “quite busy at the moment” so my order “might take a while”. Disappointing, seeing as their mistake has resulted in me waiting longer for my food, I’d expect them to prioritise my delivery. I ordered a small meat and chips and asked if they could deliver me a large one (there’s a 1 difference in price) for the inconvenience of having to wait longer for my food. They tell me no, “because the manager isn’t here”. The icing on the cake is they ask me to return the extra chips. I don’t even get to keep the chips as a way of apology. This takeaway restaurant needs to take a lesson on how to deliver good customer service and not be so focussed on lining their pockets. I was recommended this takeaway from a family member but I will be telling all my friends and family not to bother with this establishment.

R

Roger Dilger

First time I used this shop was today and was not disappointed, first class food and great service. One of the best kebab shops in Ipswich could not find any faults.

J

Jay D

I've ordered a few times from here and given good feedback on just eat or foodhub etc but last night I ordered food at 7.20pm 8.30pm comes and still no food no calls so I go on live chat and they contact the restaurant who explains the driver had issues calling me, fair enough things happen he apologizes and says he will send out some food and it will be with me in ten minutes another half hour goes by still no food I go to live chat again and they get the restaurant to call me and they say the driver has been again and couldn't get hold of me, so he says he will try one last time and they finally deliver after almost 2 hours but what I receive is the original food they tried to order over an hour ago, it's dripping with grease the bag is soaked the food is cold greasy and and soaked I had to throw it away so I complained and they basically said they won't refund me but will give me 50% off if I order again. Firstly I understand mistakes happen food comes late etc but to give me food that's been sat in a bag for over an hour instead of the freshly prepared food I'd paid for I find extremely unacceptable. I used to recommend this place but will not be doing this anymore.

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