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Duquesne Light

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Penn Hills, United States

duquesnelight.com
Electric utility companyPublic utility· Electric utility company· Public utility

Duquesne Light Reviews | Rating 1,3 out of 5 stars (5 reviews)

Duquesne Light is located in Penn Hills, United States on Duquesne Light Company, 469 Hershey Rd. Duquesne Light is rated 1.3 out of 5 in the category electric utility companypublic utility in United States.

Address

Duquesne Light Company, 469 Hershey Rd

Phone

+1 4123937100

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Alex Smith

I left a 1 star review in frustration earlier. My calls today went horrendously, however I did receive a call back tonight, 1-2 days after requesting services which is really prompt. The company website needs revision because office hours were inaccurate and I would have gladly just called after work to devote more time to waiting on hold, but they were very fast and seem to have extended hours of operation.

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Matt Shouse

Nice people

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Matt Mott

No accountability, poor service, outages are not addressed in a timely manner. Expect to be without power for a few days, several times a year. Expect them to not reimburse you for having to replace all of your refrigerated goods or any lost wages for being unable to work remotely. This company’s leadership and culture needs a complete overhaul. The only good thing that has come from using them is now I get to leave them for a better company.

C

Carol Ripoll Meza

Terrible customer service. Moved to a new house 2 months ago and never got a bill. Had to speak to 3 different representatives to try to figure out how much my bill was after 2 months of not hearing anything from them only for them to tell me I had to apply for service again because they couldn’t find my information (even though they’ve been providing electricity to my address). Makes no sense. Terrible experience. If you’re looking for a electric provider do NOT use Duquesne light.

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Nader Alfares

Worst customer service I have ever experienced.

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