Odense, Denmark
Sankt Anne Pl. 2
N/A
+45 66112266
2014-04-01
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
I was at Cityklinikken today. I had an appointment at 9:45 and I arrived at 9:40. This was my first time there so I went to the reception and told them that I’m here. They checked me in the system and told me to wait in the waiting room. After 45 minutes of waiting my doctor( Jørgen Pallesen) arrived and without saying any ‘Hello’ or ‘Good morning’ told me I am late. I said that I actually arrived before my appointment and his answer was: ‘Don’t lie’. It turned out I didn’t scan my CPR card, and I told him I’m sorry this is my first time here, I didn’t know I have to do that and I told the ladies at the reception that I’m here and they didn’t tell me to scan my CPR card, only to wait. His answer was: ‘I don’t care, don’t raise your voice at me’.- which I actually didn’t do. I went there to get an appointment at a blood test and I asked him to please check my CRP level too. He said:’Are you a doctor? If not, don’t advise me’. Which again, was very rude because I had problems before with CRP and I just wanted to make sure that he checks that too. He ended the conversation with:’I am the doctor, I will decide what I want to check’. Overall, I HAVE NEVER HAD A WORSE EXPERIENCE at a doctor before! I would advise everyone to stay away from Jørgen Pallesen! He is not just rude and disrespectful, but doesn’t care at all about you and your problems.
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Kun positivt at sige om Cityklinikken. Altid venlige sekretærer, dygtige sygeplejersker, og især Tine som er fantastisk venlig og dygtig overfor patienterne. Lægerne er dygtige, jeg oplever altid, at der er tid til at lytte til patienterne.
Hold da helt op hvor det sejler hos cityklinikken, de har aldrig tid, de kender ikke dine symptomer og må forklares ved hvert besøg, har flere gange prøvet at forny medicin og det har de glemt så jeg skal afsted igen, virkelig ukompetent personale der kun tænker på hvor mange penge der går i deres lommer. Nu har jeg fået nok, min medicin er endnu engang ikke kommet til apoteket som aftalt tidligere samme dag med sekretæren. Farvel!
Ja, man kommer ind til flere forskellige læger, og ja, der kan være ventetid. Men jeg har ikke mødt en eneste læge derinde der ikke var sød, behagelig og hjælpsom.
Ventetid total til grin , meget upersonligt ,egen læge bruger de ikke, snakket med 3 forskellige over et par Mdr nu . Skulle blandt andet have udarbejdet handlings plan og kommer til Lægen og skal have udfyldt diverse papire osv ,men var Nr 3 i forløbet
Ventetiden er frygtelig lang og useriøse læger. Jeg har kun oplevet en sød og imødekommende læge!
Alt for lang ventetid og elendig kundeservice
Alt for lang ventetid! Derudover er det et helvede at komme igennem til dem ved akut situration.
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