Chepstow, United Kingdom
10 Nelson St
N/A
+441291629797
Very unwelcoming. Didn’t speak as we walked in. When the lady served us she was very abrupt, no please or thank you. Such a well stocked shop and we thought we’d support local but never again - would rather buy on line at least at an on line check out it says ‘thank you’
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Not a good shop to go to been there before and its not very friendly. Both unhelpfull very bad customer service and your made to feel unwelcome
Brilliant shop, very kind and helpful owners. Helped me sort a problem with my knitting machine. I bought another machine there that was in very good condition after having a very bad experience of purchasing on line. I would definitely go back for anything I needed. So nice to have a real shop with knowledgable owners and not a virtual one.
Fantastic selection of yarn and patterns nothing is to much trouble and the lady is a absolute fountain of knowledge
Undy is a beautiful, well stocked shop, one of the best I've been to, however I have found the service to be poor. The lady shop owner is always sullen, very unwelcoming and leaves you with the impression that customers are a nuisance, which to me is unfathomable! A welcoming smile would make all the difference in the world and people might even buy more! Her manner leaves a lot to be desired and I for one will not be returning.
Deli
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