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UnityPoint Clinic Psychiatry - Cedar Falls

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Cedar Falls, United States

unitypoint.org
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UnityPoint Clinic Psychiatry - Cedar Falls Reviews | Rating 2.2 out of 5 stars (4 reviews)

UnityPoint Clinic Psychiatry - Cedar Falls is located in Cedar Falls, United States on 1824 W 8th St. UnityPoint Clinic Psychiatry - Cedar Falls is rated 2.2 out of 5 in the category medical clinic in United States.

Address

1824 W 8th St

Phone

+1 3192770992

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Angela Speltz

It is beyond frustrating how difficult it is to get to talk to anyone here (front desk and care team alike). I was seeing a psychiatrist there in September of 2020 and I was only able to see her twice as I continually had to be rescheduled, which I can understand to a point, these doctors are still humans but it was still frustrating. What really got me though was that my doctor had left unitypoint psychiatry and I was not informed of this until two weeks after they left. I tried to set up a new appointment but the soonest they could get me in was over a month away which is extremely frustrating seeing as how, if they would have told me that my doctor left earlier, I could have been seen by someone else sooner. I NEEDED too see someone but I felt like I was just ditched. I was also seeing a counselor there and I felt like I was being heavily judged the whole time in a way that made me very uncomfortable. This all really sucks for me because it took a lot of my own strength to reach out for help and being willing to open up to someone to talk about my struggles, only to feel like I was being looked down upon because of how I was. I was luckily able to find a new counselor OUTSIDE of unitypoint. All in all, I’m extremely disappointed with the experience I’ve had at unitypoint psychiatry and I do not recommend it to anyone. EDIT: they have also repeatedly “lost” my prescription refill requests or straight up did not send them in.

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Daniel Duggan

I missed appointments, actually I should say I rescheduled them because of WORK. Yet she blamed me still, and I told her my regular medication was not working after about a month of taking it; and she refuses to do anything about it. She is the worst possible doctor you could go to. She won’t help during the most stressful point in my life right now.

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Abby Getz

I was able to establish trusting relationships with both my counselor and nurse practitioner. I felt as though they truly cared about me as a person and wanted the best for me. I felt like they took the time to actually listen to me and made me feel comfortable expressing my feelings.

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Sara Ee

I was originally seen by a provider who prescribed a new medication. They then transferred my care to a new provider. With a follow up in 1 month. I was only able to take the new medication for a week and had to stop due to extreme dizziness and some other medical issues. A week prior to my upcoming appointment I started feeling really depressed and suicidal since I was now off of antidepressants but tried to wait it out. The morning of my appointment I get a call that it was canceled. When I called to reschedule they told me the earliest time would be in 2 months. I tried explaining that I can’t go another 2 months without medication but the receptionist did not care at all. The front staff doesn’t seem to have any training on how to deal with someone in crisis mode and their lack of empathy only exacerbates the situation. As my primary care doctor didn’t have an appointment for another month I ended up having to go to the ER for antidepressants. The whole process was humiliating and unnecessary. If you have anything more than mild depression or mild anxiety I would not recommend going to this facility.

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