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Castleton Health Centre

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Rochdale, United Kingdom

castletonhealthcentre.co.uk
Public medical centerDoctorMedical clinic· Public medical center· Doctor· Medical clinic

Castleton Health Centre Reviews | Rating 3.6 out of 5 stars (5 reviews)

Castleton Health Centre is located in Rochdale, United Kingdom on 2 Elizabeth St. Castleton Health Centre is rated 3.6 out of 5 in the category public medical centerdoctormedical clinic in United Kingdom. Castleton Health Centre is a company based out of 2 Elizabeth Street, Rochdale, United Kingdom.

Address

2 Elizabeth St

Phone

+44 1706658905

Headquarters

Rochdale

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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M

Max Volume

Excellent level of care given by my Doctor who always takes time to listen to the details of my condition and talks through the different options open to me.

G

Gary Robson

I suffer with Mental health issues, namely Stress and Anxiety, as well as other health issues. I was informed that I should book in for a flu jab by the Health Centre. When I phoned up to try and book a flu jab appointment I was informed that all the current appointment slots had been filled and that I should call again the following week. I phoned back the following week and was told no slots had become available yet and that they should be sorted later that day, as such I should phone the following day. I duly called the next day and was informed that no slots had been made available yet and I should call again the next day. I told the lady that I was not prepared to keep phoning in every day to try and book an appointment for a flu jab as they seemed to be expecting. I told the lady I was happy to be booked in for any appointment at any time and any day. The lady told me they did not have the facilities to do that. I then asked to speak to the Practice Manager to complain about the situation. I was told after being on hold for a minute or two that the Practice Manager was in a meeting and she would call me back as soon as she was out of the meeting, I gave the lady my mobile number. I waited all day, not organising anything else I needed to in case it conflicted with any appointment slot that was offered, but no phone call from the Health centre was forth coming. Very poor service from the Health Centre that should have a better understanding of how this sort of poor customer care can adversly affect people, especially those with existing mental health issues! :-(

K

Kirsty Web Best Practice

Very friendly and good advice from the GP. I found the receptionists very helpful as well.

J

Judith Sands

After Many Years we have left the Surgery's catchment area, and as a result had to register elsewhere. We have always been treated with respect and professionalism by all the staff from the the reception staff to the nurses and doctors. We have always believed that everyone there is trying their best. A special mention to Amber on reception who always makes us smile, and to Dr Mamman who has persevered when many would have despaired. Thank You All Judith & Mike Sands

S

Soryia Parker

The GPs and nurses are very thorough, caring and professional.

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