Buffalo Grove, United States
555 Aptakisic Rd
N/A
+1 2243778420
Both Kayla and Charity have always made me feel welcome with a smile and offering above and beyond service each time I visit my spaces. I've know Kayla only a short period of time, however, I feel very comfortable because she knows her job very well. On the other had, I've know Charity for many years at the Buffalo Grove location. Her service is consistent and thoughtful. She gives gives me a courtesy call when noticing anything related to my spaces. Kayla does as well. Thank you both for jobs well done on the daily. I have never experienced such care at a storage facility which makes me feel that my belongings are safe.
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I can add to many pictures of this Horrible service. I'd give no stars if google would left me take away the one star i accidently put there. the manager charity for 3 years now (who lives in the unit or apartment abovethe office with her 5 kids) and the property managers have no idea what they are doing. Or maybe they do and its definitely considered scamming nd/or embezzlement. I am filing a lawsuit. I have picture of proof of payments made on time and still my unit is once again still locked and my own lock even taken off taken off. This company has got to be bumk and I can now afford to get down to it. This has effect my family greatly. I didnt lose my artwork my paperwork my social security card birth certificate everything including my grandmothers furniture/ valubles. This chairty makes false promise and then takes checks from you with out handing you a receipt that my township even pays for every month. The has cause my life so much stress if has effected my finances because all my material are in those units as well. I feel munsafe there. I have tried to contact property management multiple times. Ivebeen storging there for 3 years. Since my grandmother first started getting sick. This is a horrible place. Leave nd move out advice anyone to move there unit. Or dont make friends with the people who work there they will trwat u nice and help you but one thing goes wrong on ur behave and they will treat you like skum and play childish games with you. They never answer for me or my township to speak to a property manager. They are not always in the office when they shouls be. Some empolyees dont even know where to find an extension cord. There bathrooms arenot taken car of and i had to use the mens for almost a year. No one vacuums. U cant even pay for dumpster access instead if you use it they will ticket you... I dont need to continue.
The staff at this location is amazing!!! They are friendly, personable and accommodating. Kayla and Charity both are a tremendous help with any and all questions. The storage spaces are clean and there is ample space. The spaces are also very well lit. I recommend this particular location at 555 Aptakisic Rd. Buffalo Grove!
Charity was so helpful. This location didnt have want i needed so she helped me find a different location. She was amazing!!!
friendly workers, quick and easy rental kayla was a phonominal help, and very courtious
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