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Blue Air

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Bucharest, Romania

flyblueair.com
Airline· Airlines/Aviation

Blue Air Reviews | Rating 3.6 out of 5 stars (8 reviews)

Blue Air is located in Bucharest, Romania on Complex Baneasa Business & Technology Park, Cladirea A, 3rd & 4th Floor, Șoseaua București-Ploiești 42-44. Blue Air is rated 3.6 out of 5 in the category airline in Romania. December 13, 2004 - Blue Air is launched, the only Romanian airline company with 100% private equity. The company was founded with the desire to create a safe, comfortable and affordable flight alternative. For the first time in Romania, a company was offering passengers low-cost flights to the most important destinations in Europe. Blue Air continues to be one of the top airlines in Romania, all provided services being at a high level of quality, reliability and professionalism. Blue Air is always a step ahead, this is a fact materialized today through its smart flying carrier unique positioning: Highly experienced pilots Specialized personnel on all airports where we operate Exclusive routes (no other carrier operates them directly) 24/7 Romanian Call Center, over 3000 partner agencies in Romania and abroad Additional services available: Exclusive: VIP Lounge; Coach Transfer; Preferential Seats; Fast Track on airports when travelling to Romania; Quality Catering. Simple: Checked-in Baggage of up to 32 kg/ piece, up to 4 bags are accepted; Carry-on Luggage of maximum 10 kg/ piece; Airport Check-in; Pets are accepted in cabin or hold. Specialized: Assistance provided for the transport of elderly people, persons with reduced mobility and unaccompanied minors. For an even better experience on every flight you can find our InFlight Magazines. Liked one while on board? Read them here: https://www.facebook.com/beblueair/ or https://www.blueairweb.com/en/gb/inflight-magazine/ IMPORTANT: starting 25th May, 2018, please make sure to check the recently updated and GDPR compliant Cookies Policy (https://www.blueairweb.com/en/gb/cookies-policy/) and Privacy Policy (https://www.blueairweb.com/en/gb/Privacy-policy/). If you have any inquiries regarding your personal data send us an e-mail at [email protected].

Address

Complex Baneasa Business & Technology Park, Cladirea A, 3rd & 4th Floor, Șoseaua București-Ploiești 42-44

Phone

+40 903760130

Company size

501-1000 employees

Headquarters

Bucharest

Founded

2004

Accessibility

Wheelchair-accessible entrance

Open hours

...
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F

Frankie Movingline Removals

Customer care zero,no refund available after more than 6 months after buying tickets,keep fobbing me off with empty promises. I feel sorry for the pilots, air hostess and other crew which are doing a wonderful job. Management is a total joke,no wonder how you got so close to bankruptcy.

A

Andrei L.

Great airline! I love the excitement of paying for something and not knowing if I will actually benefit from that service. Best pyramid scheme--sorry I meant airline ever.

K

Kelechi Uzoma

Do not fly with blue air!!! I paid for a flight since August, they took my money and cancelled my flight the next day and refused to refund me till now, they dont pick calls, they dont reply mails, very bad customer service

J

Joakim Norrby

Blue air cancelled our flight five months prior to our departure date but didn't refund our money. We have contacted them three times but have gotten no response. They still have our money. Needles to say I have no trust in them as a company and advise others to stay away.

A

Andrei Tudorache

My flight has been cancelled 2 times, no explanation, with no new flight in the following 2 months.... I would avoid.

M

Mihaela Dinca

I hardly ever seen a poorer customer service than Blue Air's. I bought a ticket one month ago but I never received any mail or confirmation, it's hard to think about a receipt. I don't have a booking code - the only proof that I bought the ticket is my bank account extract. Nobody is answering at the phone or mail, I called days after days and I waited for almost one hour every single time. So frustrating. Definitely the last ticket with this company.

M

Mihaita Mocanu

With a oversized baggage, 2 cm thicker didn’t pass the standard size test and needed to pay the extra fee of 60, but dozen other baggage way over the standard size, barely fitting in the plane above the chairs (see attached photos) had no problem to pass the check-in verification and more than this, the second check before going in the bus. How can this be explained? Are there different rules for different people??? I will try not to use this airline in the future. They are not customer oriented, only trying to squeeze as much money possible.

E

Erina Dinu

We booked 2 tickets for 2 adults and a baby via tourism agency for Bucharest-Barcelona and it was unexpectedly smooth, clean and civilized (in comparison with Wizzair). We also received food and candy. Only issue was with a small delay. Staff did great on helping a child in critical health situation on the 11th of June flight to Barcelona.

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