Hayward, United States
26230 Industrial Blvd
N/A
+1 5107829141
Best care was very responsive to our needs for in home care. The caregivers were well-trained, reliable and trustworthy. They provided excellent support during a difficult time. Mike, the owner, was accommodating, professional and quick to respond our requests.
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We contracted Best Care Providers mid March 2020 to provide 24 hour care for my Mother-in-Law in San Francisco. We had their services For 2-1/2 months before she passed. We were familiar with this company because of our relatives using them for a parent a few years ago In the East Bay. We were extremely happy with their professionalism, attentiveness to details, care, patience, and love they had for my Mother-in-Law. The caregivers also communicated with us on the status of her weekly. Michael, the owner, met with us and assigned 2 ladies to my Mother-in-Law, with the understanding that if they didn’t work out, someone else would take their places. We hit the jackpot the first time around!! This was a difficult time in addition with Covid-19. The caregivers were very conscientious about safety and cleanliness. Michael worked very closely with us and checked in with us periodically to make sure everything was OK and whether we had any questions. He returned any calls quickly. We have recommended others to this agency and would definitely use them again, if needed.
I have been using Best Home Care’s in-home caregiver services for my aunt since 2012, and would highly recommend them to anyone who is looking for dependable elder caregiver services at a reasonable rate. Mike, the owner, is very good about reaching out to me from time to time, and has been very responsive to any concerns or unexpected caregiver replacement needs I have had.
We had a great experience with Best Care. My mother was at the hospice level of care, and we had consistent help, exactly as we agreed to. The caretakers, particularly the one that came most often, became a good friend of my mother. We got daily text updates. Billing was correct and timely. Response from the home office was always timely.
No one at this place speaks good English every time you call you always have to have a call back. We were suppose to have a nurse 3 times a week and only has showed up twice in 3 weeks they never bring their own supplies and donot know half of what they are doing Iam not a nurse but I take care of my husbands wounds better than they can. This is a awful place for home health care. I would not even give 1 star if I had the choice
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