Macclesfield, United Kingdom
9-11 Mill Ln
N/A
+44 1625420221
Fantastic service, start to end. So delighted with the new fireplace, exactly what was wanted. From the advice to start all the way through to installation it was faultless. Heartily recommend if you want a high quality fireplace (and fire), advice, installation and overall service.
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1st class service from the moment we walked into the showroom. No hassle sales pitch, all options were explained before being left to browse the showroom. once we had made our choice a free home visit was arranged to survey our existing fire/chimney for suitability. Appointment & survey was carried out efficiently and on time. It was explained that we may need a new cowl on the chimney, but that would not be known until the new gas fire was fitted and tested. We then received a no obligation quote which we accepted. The order was placed and installation date was arranged. The fireplace & fire were fitted all in one day by a vey efficient ,clean & tidy team. All the existing materials and old fire were taken away by the team. A gas engineer then arrived to connect & test the fire. As it turned out we did need to have a new cowl fitted (this was not unexpected) BJ Swindells arranged for the new cowl to be fitted and this was carried out a few days later. Once fitted the gas engineer returned and commissioned the fire at no extra cost. All in all a great service and I would recommend anyone looking for a new fireplace/fire to visit BJ Swindells. You will not be disappointed !!!!
Just had a lovely modern electric fire installed in place of my gas one ! Looks amazing thank you to Swindells Fireplaces Macclesfield for an amazing professional job from customer service to the engineers who installed it, Thank you
Really helpful, friendly, knowledgeable, service. They have the answers to your fireplace issues before you think of the questions.!!!
By far the best fireplace shop we have visited
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