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AutoPort Inc

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New Castle, United States

autoportinc.com
Auto body parts supplierAuto body shopAuto repair shopAuto upholstererAutomobile storage facilityExporterGarbage collection serviceTruck accessories storeTruck topper supplier· Auto body parts supplier· Auto body shop· Auto repair shop· Auto upholsterer· Automobile storage facility· Exporter· Garbage collection service· Truck accessories store· Truck topper supplier

AutoPort Inc Reviews | Rating 3.8 out of 5 stars (7 reviews)

AutoPort Inc is located in New Castle, United States on 203 Pigeon Point Rd. AutoPort Inc is rated 3.8 out of 5 in the category auto body parts supplierauto body shopauto repair shopauto upholstererautomobile storage facilityexportergarbage collection servicetruck accessories storetruck topper supplier in United States.

Address

203 Pigeon Point Rd

Phone

+1 3026585100

Accessibility

Wheelchair-accessible car park

Open hours

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J

John D.

Found the company info off of Reading Truck Bodies website. Emailed the contact listed with information and photos of what I was looking for. 24 hours later no response. Called the location and spoke to the receptionist and she explained that the gentleman I had called was on vacation for 2 weeks. Vacation response would be a good idea first, and second I asked about whoever I could talk to about parts. The other gentleman was on his cell phone so she gave me his email. He did not respond within 24 hours so I went to another Reading Parts dealer.

J

JB Plumb

Purchased a 2016 Ford trasit, they did the installation of trailer hitch and lights. Lights didn't work, they said a recall on the part they installed. Took it back with same results. Lack of knowledge at this place. As of February '17 still not working. They did have it working for a little while. I've lost a lot of time messing with this issue. Finally the dealership told me to take it to brass sales. They fixed it correctly. They said it was all wrong. Wrong size wire, not enough wire and wrong size fuse.

K

Keith Starkey and Chris Joyce

Made an appointment to have our lift gate repaired in December. It had a hydraulic leak and was drifting down slowly, also the torsion spring was broken.The truck sat for a week before they even looked at it. Finally picked it up a week and a half later. Two weeks after that, the new torsion spring broke and it was leaking fluid again. I called to let them know what happened. They said to bring it in right away. I called a week later and they told me that they haven't even looked at it yet. I got annoyed and finally got transferred to the service department. They told me that they were too busy to look at it, and they were going to contract the job to a guy down the street. They told me that he wouldn't be able to look at it until next week. They still have our truck. I can't get a return call. UPDATE- Finally got a call fromAutoPort Inc 3 weeks after we dropped it off for the second time for the same repairs . They said that the truck is finished but they are refusing to release our truck because the December bill is not paid. Payment was being withheld because of faulty workmanship. They are demanding December be paid in full by check and will no longer accept our purchase order. But wait, they are ALSO charging us for more repairs even though it wasn't fixed right the first time! AVOID this business at all costs! FINAL UPDATE- We released payment in the amount of 2202.00 to AutoPort and picked up the truck. Our driver immediately reported the lift gate is still drifting down slowly and there still is a hydraulic leak. We are never going back to AutoPort. Our business is going elsewhere.

M

Matt Baldwin

The communication needs improvement. Need better call backs and parts status' especially if a part ended up going on backorder for another month. I have a time sensitive truck I have had to call there even after the part came in every day because they have told me the truck is in the shop and it should be finished by the next day. But the days kept going by and I kept being told it is not ready. Then I waited and gave them 3 days of not calling and called on a Monday morning. it was ready. My time sensitive repair quoted in middle of month took 2.5 weeks longer due to communication issues.

M

MORNING WOOD

Paint work was top notch fixed my rear bumper better then it was when it was brand new

G

Glenn Senseny

Great employees. Do anything for the customer attitude

P

Pastor Randy Scott

Great auto shipping firm

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