Lenexa, United States
16000 W 108th St
N/A
+1 8008217563
Great people! Great company!
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I purchased a bucket fork kit from these folks. The salesman's name was Patrick. Very strong middle-eastern accent- could be part of the problem. I described my equipment and provided my bucked dimensions. We negotiated a price and the forks arrived. The \kit\ included a bucket- fork \shaft\ that did not span my existing bucket hooks with the dimensions that I had provided the salesman, so the forks could not be used without modification to my bucket. He expected me to weld on additional hooks that would hold the shaft in place. I needed the forks for a job and didn't have the time to send the kit back for a refund (that was offered) and purchase forks elsewhere that would fit. It was later pointed out to me that their \kits\ are VERY GENERIC, intended to fit on almost any bucket- WITH MODIFICATION TO YOUR BUCKET. So, as it turned out, providing dImensional bucket data to these folks was just a waste of time. PLAN ON HAVING TO MODIFY YOUR BUCKET TO MAKE THEIR FORKS WORK!!!!!!!!!!!!!!!
I worked at arrow for over one year in the (QC) quality check department as well as shipping. They sell terrible products, the quality is next to zero. The company itself is very shady because they use third party members such as budget to sell their product to charge more money for the same product instead of selling directly. The employees are overworked and underpaid which causes a lot of problems for the quality of the items being sent out.
Great place, quality products
Deli
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