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+97145190000
The best showroom in Dubai. The employees are very interested, especially Mr. İbrahim
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Trying to get someone in their service department for a month to enquire about my last service details And after like a week of calling they answered through their parts department asked me for my car number and just hanged up Sometimes i think i just should have bought that yaris... Awful awful experience
At first they made me wait for 20 minutes starting from my appointment time(I reached 15 minutes earlier). My GMC Terrain's Bluetooth option went missing from the options. The service advisor acted so novice and told me that we have to check the car it will take a day. However, it is a common problem with GMC's regarding the Bluetooth. I was also told that we will check and give the estimate, in case if I chose to not go with the estimate, I will have to pay an estimation charge of AED 500. Such a rip off for such a small issue. They very well know that issue and the resolution and still act as if it's the first time they have come across a similar issue. My car requires a software update and I am disappointed with the approach as the suggestions from the service advisor were very vague.
I want to personally thank Mr. Abduljabbar, the manager at Deira service center for his dedication and unprecedented commitment to resolve my issue. The fact is that he himself went to get my spare key that is in Ras Al Khaimah, as I was stuck in Dubai without the key as it was unfortunately lost at the service center. However given the fact that the weather was really catastrophic and chaotic in Ras Al Khaimah as it was really hard for anyone to enter Ras Al Khaimah or leave their homes in Ras Al Khaimah, yet Mr. Abduljabbar contacted me and went to get the spare key from there, and I got a compensation for the lost key for free. I’ve shared footage of the terrible weather conditions in Ras Al Khaimah as Mr. Abduljabbar showed me while driving to get the key which is courageous and I have a lot of respect for him. Without getting the key anytime soon, I’d been stuck in Dubai two or more days without getting back to RAK. Many thanks to Mr. Derrick and all Chevrolet Staff and technicians for their professional work and transparency and commitment to resolve customers ’ issues.
We were highly pleased with the quality of service and consistent cooperation from Mr Darrell and Mr. Manish. An extremely helpful and polite team of staff. Especially Mr. Zuhaid who was very friendly and ready to help at all times. Overall very good experience with Al Ghandi motors!
Very nice place with lots of parking lots always available, This showroom is part of Al Ghandi Group, they are the exclusive dealer for GMC & Chevrolet in Dubai and northern Emirates. the staff there are very welcoming. this place is recommended do those people staying in Sharjah, Ajman and Deira District, Dubai.
Very low level of after sale services. I called couple of times the service for an issue, every time they say “a technician will contact you” and they never did. In case you need something employees act like they make a favor to talk to you.
Always vehicle is not available for test drives
Deli
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