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Sterling Optical - Yorktown Heights (Jefferson Valley)

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Yorktown Heights, United States

sterlingoptical.com
Contact lenses supplier· 0ahUKEwiRudG6me7vAhWi3eAKHcdeDwMQ_WMIMigVMAA· Eye care center· Glasses repair service· Optician· Optometrist· Shopping mall· Sunglasses store

Sterling Optical - Yorktown Heights (Jefferson Valley) Reviews | Rating 3,9 out of 5 stars (4 reviews)

Sterling Optical - Yorktown Heights (Jefferson Valley) is located in Yorktown Heights, United States on 650 Lee Blvd. Sterling Optical - Yorktown Heights (Jefferson Valley) is rated 3.9 out of 5 in the category contact lenses supplier in United States.

Address

650 Lee Blvd

Phone

+1 9142458111

Accessibility

Wheelchair-accessible entrance

Open hours

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Lucy Coppolecchia

*** Today 1/7/21*** I have adjusted the one to three stars. The owner of the store did reach out to us and provided a full refund for my daughter's glasses. She had no problem making the adjustment and we appreciate that she was helpful. Customer service is lacking at this particular store. We purchased three eye glasses totaling over 700 (one of the three was for my young daughter who was not with us). My husband and I had second thoughts and returned less than 30 minutes after purchase and asked to please cancel the glasses for my daughter only. She was not with us to try on/select glasses and we decided it was not a good idea to take a chance. The salesperson that helped us would not process a refund, she only provided a store credit. I have never heard of a policy where you can't return something even though it's only been a few minutes past the initial transaction. I could try understand if a week past and the glasses were in production and we're already being worked on but this was paperwork in their bin from 30 minutes prior. If store needs to keep my 300 as credit, there must be something wrong with their customer retention and financials! This is be the last pair of glasses I order from Sterling Optical.

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Gary Hamburg

OK I EREASED MY ORIGINAL NEGATIVE REVIEW AS I SPOKE WITH OWNER HEATHER TODAY 12/8 AND WE AGREED ON A MORE AMICABLE PRICE. I WAS VERY HAPPY WITH HER SERVICE AND THE WAY SHE SPOKE WITH ME.

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Krista Birenkrant

Sterling Optical at the JV Mall is great! Wonderful helpful staff who patiently worked with my son with his first contact lenses. Vicki helped me with my glasses and worked with me to get me the best deal. Highly recommend!

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MelyMel Alvarez

WOW!! What an amazing experience I had today. Vicki was very sweet and welcoming made sure I felt comfortable in my new pair of Glasses. Would totally recommend that place to anyone. :)

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