York, United Kingdom
Haxby Rd, Clifton
N/A
+44 1904715000
Wheelchair-accessible entrance
Yes staff is very nice when you get there but that and the MRI scan was my only pleasent experience . Everything is very slow there . NHS provides better service in my opinion . communication is difficult . No one would give a straight answer ,when calling they just redirect you to a different department .I felt like talking to my gas supplier . i just needed my test results . yes you are ok no you are not .... They really like to make things complicated Wrong appointment text reminders . I was late obviously because of that . I was told by the consulatant I've got 3 minutes because I was late ...seriously ?! Diagnostic before test results ? I really don't understand that. I am not an antibiotics person unless is the only way . 2 months with them and still no proper diagnostic and I am still in pain 2 stars as they always speak nice and they apologised for the text reminder ( don't know if that really matters that much )
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I have contacted Nuffield regarding private testing, I was given wrong information by the adviser and was told I will be contacted by the Nuffield Hospital staff shortly, which never happened. When I called the number given, I was told the treatment I enquired about is not offered by Nuffield at all. .
Had keyhole surgery on my right knee a couple of months ago and have just come back and had full knee replacement on my left knee today. The experience on both occasions could not have been better! All the staff have been extremely courteous, caring and friendly without exception! And the food is gorgeous! Can not recommend highly enough!
Had one really bad experience at this hospital, with an unfriendly consultant who wasn't very helpful. However my next visit was a lot better, friendly receptionist a and very kind and chatty nurses as last time to help make me feel comfortable; my consultant the 2nd time was a lot better and friendlier with a much better bedside manner and a much more detailed consultation
First class hospital.well pleased with help given and first class results. Sorry about the one star that was an error. Changed to 5 well earned stars!
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