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+442073599100
Hi. I wanted to write a review since I have seen the other ones. I have ordered today and overall the service was great. The delivery time was around 30 minutes and the food was okay. The rice was a little dry but the soup was nice. It’s the 3rd of February and I have seen all the bad reviews, personally it was not my experience, I ordered with Uber eats and it was okay.
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Honestly I would give it a zero if I could. it’s a TOTAL SCAM. This was my experience, I ordered with Uber Eats however Xiong Mao delivers its own food. They will send an incompetent driver to deliver your food and not find the address. They will then cancel the order, charge you for it, then make it seem as though you cancelled it so you cannot get a refund. DO NOT BUY FROM HERE PLEASE.
Terrible service - would not recommend at all. Ordered food, which never turned up despite the restaurant charging my card. Contacted the restaurant and was told the food was delivered. Tried to prove with facts which were false and lies. Told I would have to come into the restaurant the next day to sort it out. Avoid this place. There are other places which will actually deliver the food. Save your money. UPDATE: After contacting deliveroo, have been told xiong Mao is responsible for its own deliverys not deliveroo riders. Does not appear deliveroo is going to do anything about it, and the frequency of similar complaints about the restaurant suggests xiong Mao isn't going to do anything about it either. Recommendation is reiterated: go somehwere else
Steamed food , delicious and most of all the service went out off its way to ensure I went home with something fresh too eat . They bury the other Chinese takeaways that need a lesson in dialogue skills
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