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Xero provides businesses with fantastic cloud based accounting software. It's always being updated and improved and I feel it's a clear market leader now.
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Deserves NO stars, terrible customer service, automated services, terribly slow to fix issues, there system status shows it being operational when in fact it isn’t. Over an hour and half with no response back, no phone number to call. My advise due to all of the above stay away from this and find software company you can actually interact with when there is issues.
Response time sucks. They are aglobal software company so should be able to provide 24/7 support. I'm looking for something else. The software is good, but when it doesn't work and you need support it is not there.! Would leave a ZERO star rating just for that if I could.
DO NOT USE. My bank has told me that an employee from Xero has used the API feed from my bank to their accounting software to hack into my online banking. My identity has been stolen and my phone number ported to another network. I am having to close all bank accounts and go through chaos. I emailed Xero several weeks ago and still have not had a response.
Xero is an amazing online accounting software that has transformed my business over the last 5 years together with my clients' businesses. Beautiful software, really easy to use, and the Xero community is incredibly supportive.
No one to speak to for support! Stay away from this company.
Horrible amateur service. The salespeople Male you think everything is easy then when u pay it’s the exact opposite. Do not start with them
Instant 1 star for useless contact info. You guys can afford a phone, so get one, rather than shifting the problem onto your customers. Unfriendly business practice at its finest! Much better alternatives available...
Deli
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