Wrexham, United Kingdom
Holt Rd
$$$
+44 1978314538
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
When I visited the Wrexham store recently, I needed a bit of help finding a solution for some guttering I needed. The first person who came to help me (I didn't catch their name) was pleasant and polite, and when they weren't quite sure of a solution they asked someone else to help. This person was called Andy. I explained the situation to Andy who was incredibly helpful. Aside from helping identify a solution, the best part of the experience was the first person, and Andy, both spoke directly to me. As a woman, my experiences continually end up that I am speaking and explaining something and the person I'm explaining it to (especially if it's DIY or car related) speaks to my male partner (who then directs back to me). My experience at Wickes in Wrexham was not like that at all and it was SO GOOD. Andy spoke directly to me, maintained eye contact, and never once tried to answer my question to my partner. It was a revelation. It properly made my day. Ladies, if you want an experience where someone actually acknowledges you and speaks to you when you speak, get to Wickes in Wrexham.
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Always get what I need,excellent store
They didn't have what I wanted in B&Q.. Went to Wickes... Guess what?.. They had it there lad!. Jobs a good un!
In one door, out the other with hand sanitizer at the entrance. Staff very helpful it was quick and easy to find what I wanted and contactless payment accepted. All in all a good day at the shops.
Excellent service on click and collect, items ready within 1 hr of online order, and sitting ready on a trolley on arrival at store. First rate, thank you.
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Wheelchair-accessible car parkWheelchair-accessible entrance