Wolverhampton, United Kingdom
420 Penn Rd
$$$
+44 1902276363
N/A
TakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholCocktailsCoffeeHappy-hour drinksHealthy optionsKids' menuLate-night foodSmall platesSpiritsVegan optionsVegetarian optionsWine
2 years ago I wrote a glowing review for this restaurant because my experience was such a good one. It was infact so good that I decided to use their Christmas meal service whereby you order your meal and collect it on the day. On Christmas day we waited for them to call us as arranged but as no call came, my husband went to the venue and was told by Carlton that he had lost our number, the beginning of an awful experience! To summarise, when I checked the packages brought home by my husband, I discovered that there were dishes missing but when we raised this with Carlton we were basically accused of lying as he insisted that we had be given all that we ordered. Also the vegetable and plantain portions were sufficient for 2 people not the 6 we ordered for. The whole experience evoked emotions which completely ruined the Christmas day as some family members were so upset that they didn't eat at all! I sent an email of complaint to the restaurant using their link but had no reply. I didn't leave a review at the time because I try to support black businesses, however whenever businesses, irrespective of nationality, deliver an appalling, substandard service, it should be raised in order for improvements to be made. We more or less live across the road from the venue but have not visited the restaurant since.
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Very good quality food and exceptional service. The Jerk is spot on.
Went for a family birthday celebration. Food was nice and service was good.
Food is excellent, bit slow on takeaway orders. Ok location. Food is about same as mammies e.g. equal best west indian restaurant for flavour in wolves.
Deli
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