Woking, United Kingdom
Redding Way, Knaphill
N/A
+44 1483475950
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
This pharmacy is outrageously unprofessional. And inflexible and rude on top of that. Do not expect any common sense from them either. All caused by the present pharmacist. After 10 years I am changing my nomination so that i can better access my heart tablets. I'm not going in to the details here, but if I die from a heart attack today (or the next few) because of non supply of essential medicine, my wife will ensure this review is put to the relevant authorities. Not a flippant review, and not a flippant warning to Lloyds of Sainsburys Brookwood.
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Absolutely terrible service. The pharmacist was rude to customers and the staff just don’t know what they are doing. Prescription was sent to the pharmacy by the GP two weeks ago for one regular Item and was still not ready to collect. Will be changing our nomination to another pharmacy as this one manage to mess it up every time without fail.
Best pharmacy in town.
Please think twice before you get your prescription sent here, I had a repeat each month sent from my GP, I am on a strong pain killer and have been for a number of years due to complication during surgery. When i went to collect the order, I was told that the GP had not sent it through, I explained that due to the type of tablet I was taking that i would go through withdrawal symptoms, I was told that there was nothing he could do, then told me lies about how things changed 2 weeks ago, After calling my GP this morning they have told me that it order had not been picked up. So please think twice as what i have been through this weekend has been a nightmare.
Great service. My only complaint is the customers who don't appreciate how busy this pharmacy can get. When getting my prescription once a woman was complaining about a 30 minute wait time which i feel is perfectly reasonable considering they seem to be short staffed and are already busy with other prescriptions.
Deli
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