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Currys PC World Featuring Carphone Warehouse

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Wisbech, United Kingdom

currys.co.uk
Electronics store· Appliance store· Cell phone store· Computer software store· Data recovery service· Video game store· Camera store· Computer repair service· Computer store· Electronics repair shop

Currys PC World Featuring Carphone Warehouse Reviews | Rating 3.8 out of 5 stars (5 reviews)

Currys PC World Featuring Carphone Warehouse is located in Wisbech, United Kingdom on Belgrave Retail Park, Cromwell Rd. Currys PC World Featuring Carphone Warehouse is rated 3.8 out of 5 in the category electronics store in United Kingdom.

Address

Belgrave Retail Park, Cromwell Rd

Price range

$$

Phone

+443445610000

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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G

Georgia Dean

Lovely friendly colleagues. Great collection experience from the click and collect service. Highly recommend

R

Richard Maxwell-Whale

Bought a new 32 inch LG TV which I picked up from store only to find it was extremely damaged with no instructions or remote control. Tried to arrange a return via customer services on the phone which was a waste of 30 mins. Ended up driving to a different store who were very helpful.

A

Anthony Griffiths

Brilliant Service as always. While it's only click and collect at the moment, all I had to do is wait in the car and they delivered the item to my boot of the car... Excellent..

B

Barry Thompson

Curry's is curry's all tech and electrical goods in one place. The big thing i find is there tech knowledge is rubbish, everything they know is of the net. You can do this yourself. You go there for face to face help to find what you want and get the best deal. They could do alot more on this side of things. Please help me all I wanted was a new TV. They had to go on the I pad, and still had to go home and do my own homework for it. Come on curry's you need to do more to get five stars.

B

bernie s

Avoid and stay clear of Curry’s PC World even if they are the cheapest. I recently ordered a TV through click and collect and failed to receive an email to confirm the order. Luckily I printed the order receipt before leaving the page. When going into the store the next day (Wisbech Store), I was told that there was an error with my order (1st lie) and that it had been automatically cancelled. I then asked when I would get a refund and I was told that the payment would simply be cancelled (2nd lie). It is not possible for pending payments to be simply cancelled as they stated and my bank confirmed so. I then called customer services back and was told that the refund was held in a holding account and my bank had to release the funds (3rd lie). My bank said that this is completely false and the bank do not hold the refunds in any such account. After another call I was told that the refund had been incorrectly processed and it would have to be manually put through. After 4 days I was still waiting to receive a refund so I called for the 3rd time, at which I was told the refund would take 3-5 working days to be processed. After waiting exactly 5 days I finally received the refund for the item that I never received. In hindsight I am glad that I didn’t actually receive an item as Curry’s are not a company that I would ever want to deal with if something went wrong. Curry’s PC World are untrustworthy who lie, make stuff up, fob their customers off. For the extra 10,20,30,40 in saving is it really worth experiencing the terrible customer service many customers like I did? Probably not. All I can say is to stay clear from this company, as I will, and hopefully they will realise that treating customer’s in the same way they treated me is not a good long term strategy.

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