Heswall and Pensby Group Practice

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Wirral, United Kingdom

hpgpwirral.nhs.uk
Medical group

Heswall and Pensby Group Practice Reviews | Rating 2.4 out of 5 stars (5 reviews)

Heswall and Pensby Group Practice is located in Wirral, United Kingdom on 270 Telegraph Rd, Heswall. Heswall and Pensby Group Practice is rated 2.4 out of 5 in the category medical group in United Kingdom.

Address

270 Telegraph Rd, Heswall

Phone

+44 1513422811

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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Jack Riley

I quite Frankly do not find it acceptable for a member of your staff to cut off my phone call because I rang 5 minutes before closing time. It is rude, you’d think with the current state of the world someone who works in a GP SURGERY would want to help as much as they can but clearly I am wrong. Disgraceful

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Francesca McClean

The receptionists are a nightmare. There's maybe one or two polite ones, the rest are just rude and frankly incompetent. You used to be able to book an appointment without any hassle. The reception didn't try and play the role of doctor. Now, you have to complete the seven tasks of Hercules, overthrow Zeus, solve the problem of the hard border in Northern Ireland following Brexit, work out the practical application of Godel's theorem of incompleteness to reality and finally, sit through a motivational speech by Gordon Brown in order to book an appointment with Dr Forster about an ingrown toenail.

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Kate

Really poor practice. E-Consult not fit for purpose e.g. if your child doesn’t have a condition on the list, you just go round in circles. Reception staff are rude and unhelpful. There are a couple of half-decent GP’s, but good luck getting an appointment.

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June Morton

Not very helpfu!!!l receptionist, very abrupt needs to train on how to speak to patients she really didnt want to help with my enquiry put phone done feeling none the wiser just wondered if the practice manager has read the reviews here

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Claire Davis

I have a major underlined condition and I have never felt or received such wonderful care from the whole team. I am very confident that I am receiving the best care which can be provided. Special thankyou Dr. Woods.