Winchester, United States
1675 S Pleasant Valley Rd
N/A
+1 5404313487
First time ever being in the store. I was one of those that said id never go into the store because of its name. Well I gave it a chance. Fantastic store but it didn't have what I was looking for. The on line seams backwards. Instead of choosing the in store icon; your to choose the opposite icon to not use it. So for that I hold back a star an the name I hold back a star. Other then that nothing but good things to say about the store. Good prices, customer service was friendly, an plenty to choose from.
like
Found these shoes could not believe how inexpensive they were.
The reason why I am giving a one star review is based on an employee/manager customer service. I Ordered an Olympic weight set online to pickup in store and so did my cousin and sister in law. So all three of us got one each. We drove for an hour for these weight sets and when we got to the curbside pickup, one of the managers ( lady) approached us with a non friendly manner, was extremely rude and commenting how she doesn’t know how we we where able to purchase three Olympic weight sets. She kept repeating that they are non refundable ( which we already know) with a rude and annoyed tone. She also assumed that we where selling them and told us “ good luck” and commented and said “that’s why they’re non refundable.” She kept talking under her breath. It was such an unbelievable experience. If this manager doesn’t want customers buying these weight sets, maybe she should buy all of them for herself. She also told us that “ our names are in the system” meaning that we are only allowed to purchase these weight sets once. There is no reason for such comments and treating loyal customers with a bad mannerism.
The staff was very friendly. However I was looking for a tent and the selection was extremely limited. Only 4 tent models. That is why it is a 4 instead of a 5 star.
Nice place
Deli
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