Wimborne, United Kingdom
143 Magna Rd, Bournemouth
N/A
+44 1202875000
I'm sure this group does some amazing work. However, a strong recommendation would be to vastly improve on staff / volunteer common curtesy and customer service. As a genuine and suitable adopter who sought out a reference from our Veterinary Surgeon (who ultimately did not have to provide one) when returning the adoption application, a common curtesy call from Waggy Tails would have been appreciated. Over their SLA of 5 day response and still nothing.
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Waggy Tails, were rude and very unhelpful. I was left on hold for 3 minutes while Janet took a personal call which I could hear all of. She seem uninterested. Clearly they are not interested in rehoming any animals. I’m not even sure if it’s a real charity. Disgraceful !!
I completed a application form ,I had a Rude Email stating I had in 2014 sent them a email and was refused .I questioned this email show me proof Nothing
I volunteer in one of Waggy Tails shop and it is one of the happiest place to visit. Every one who helps is dedicated to raising funds to help the animals .
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