Wichita, United States
5800 W Kellogg Dr
N/A
+1 3167684891
I have been dealing with Scholfield Honda for a few years but management has changed. Customer service is not their priority it is sales and the bottom line. I'm updating my review. I was trying to be nice but that's not being honest. Service manager was busy on the phone with his wife while he was holding everyone up. I did like the sales rep Josh but it all comes down to the guy who makes the decisions which is the sales manager and I was not impressed.
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Best body shop ever.
My husband and I were in the market for a new vehicle and had looked at a few dealerships prior with little luck as the vehicle we were looking for is a new model and the availability is limited. We went to Donovan to look and they had a few in stock that we were interested in, however, the cars were HOT off the shipping truck and weren't exactly ready for the showroom- their General Manager and our assigned Salesman worked hard to get the vehicle we wanted ready to roll that same day, even asking their service technicians to stay a bit late to get this done, to which they obliged and we were able to make the deal and take our dream vehicle home that day! We had to do a few follow-ups due to a few accessories from our car not being shipped with the vehicle, they were prompt to get those shipped out to us ASAP when they arrived at their store, making the after-the-sale experience as good as the sale itself, which is a big deal to us! We don't feel as though we were served and then forgotten about. GREAT job Donovan Auto & Truck Center! Wonderful service, honest GM and Sales people and an easy, smooth purchase! Highly Recommend! - Stone and Summer
Picking up my vehicle from work and taking it to the shop to get an oil change, was awesome! I had no idea this service existed. The service guy was super helpful with everything! The guy who picked and dropped my car off was super nice! Even with the extra fee, I will surely use it again! Im a single mom 90% of the time and it is almost impossible to get in and sit for 2 hours with 2 babies. I've always used donovan and have always had great service. But this was the best experience! Thank you for all you guys do!
Our experience was great. We arrived early, the vehicle went right in and the service mechanic had us back on the road in good order. The waiting area is comfortable and clean. The staff we met were helpful and we appreciate the effort of everyone involved. Thank you; Charles and Jane
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