Wheaton, United States
2015 N Main St
N/A
+1 6306653690
Toilets
Wheelchair-accessible toilet
Excellent experience. Well cared for throughout both eye procedures (cataracts). Staff is very knowledgeable and calming. Dr. Sims is brilliant!
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Working in clinical healthcare consulting and staffing, I feel I am able to compare best practices, services, personnel and customer service. As a (3 time eye surgery) patient, I know that DuPage Eye Surgery Center and Wheaton Eye Clinic have a very efficient care system from intake to post-op or scheduling compared to other clinics in area. I personally found their intake teams quick, courteous, and efficient. I cannot say enough about how patient oriented, skilled, and responsive the surgery teams are in making you comfortable and ready for procedures. Dr Jon Gieser has been my physician and has always been engaging. I know he is also a well respected and skilled surgeon not only based on my experiences, but from the accolades I hear from staff and other patients. Thank you for the excellent care, great staff, and services.
There is a reason why this place has a bad reputation. The nurses are rude even the girls at the front are super nasty and have an attitude. I will never come here or bring my mother back to this place ever again. I also know a girl who did work there and she told me how one of the other girls got caught stealing money from customers who would pay their co pay in cash and this place kept her! Dont come here unless you want to deal with people who have a nasty attitude and hate their job!!!
My mother just had surgery here this morning and was treated extremely rudely, I only wish I had been with her! Perhaps the nurse who did not want to come to work this morning, or regrets her career choice should pursue another line of work. To the eye center, don't let a good reputation go bad by allowing rude and unethical nurse poison your facility. There is no need to include her name both the other nurses and more importantly she knows who she is. Do yourself and every other person who walks in the door apprehensive and hoping for a kind experience desires, quit, find another career, your kind of nursing is absolutely not needed. Please, if you use this center, express concern and lodge complaints toward any employee who is rude or unethical.
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