Weston-super-Mare, United Kingdom
12 Orchard St
N/A
+44 1934631750
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Would always normally try a guitar before buying, but haven’t been able to due to the current circumstances. I received such amazing and personable customer service from Weston via their live chat, from whilst I was browsing right through to checkout. They took the time to take photos of guitars I was interested in, and described them in great detail, making sure I bought the right one for me. It was delivered in 2 days and it sounds wonderful. Such a pleasure to support this business, can’t recommend enough!
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I got in touch via the online chat to ask about drum heads. The chap I spoke to was very helpful and offered to order them in for me. He double Checked my order and gave me a quote. Delivery took only a couple of days. Drummers, this isn't just a guitar shop! Very happy to recommend this shop to others. 10/10
Mike kindly helped me pick out a guitar of choice during these hard covid times. Not only has he given me a great deal, but he played the instruments himself to determine which would be more suitable for my needs. You will not get this level of service from ordering online anywhere else. Further to that, he has personally checked that the guitar is functional (bit of fret buzz to low E but unaudible once amped. - which is a great setup considering the action is nice and low!) Many thanks again and feeling great to support a local shop rather than large faceless online retailers. Would definitely recommend reaching out for all your musical needs.
What can I say? The only music shop in Weston, and pretty much the only one we need. These guys always have great advice, I've learned a heck of a lot since I was 35 just talking to the staff over the years! I purchased my first amp from there about 6 years ago, some awesome Tanglewood Crossroads Series Acoustic Guitars for both myself and family, and have used their restringing and guitar set up services for almost all of my guitars, always knowing they are in great hands and the guitars have come back just the way I asked them to be setup at an affordable price! I've sold a couple of old guitars to them happily, and unlike some other places, they don't go ripping you off with some silly price for your hard earned gear! I've had no end of conversations with them over their Facebook page and messenger and they even recorded videos of a potential purchase for demonstration purposes over the lockdown during the pandemic and taught me a little more as we had a chat! The service is always second to none, it's only a quaint little shop, but has a big heart with knowledgeable, helpful and understanding staff who are simply a delight to just even have a chat with. I just want to see the business be able to expand into larger premises so they are able to stock more and get in some more big names to save having to use chain stores! I know it's only a small independent business, but I'm in hope to see grow and become a great part of Weston's shopping experience! Thank you Weston Music Shop!
Repaired my guitar after a previous dodgy 'fix' elsewhere and it sounds fantastic! Very helpful and friendly staff. Highly recommend.
Deli
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