Weston-super-Mare, United Kingdom
Bridgwater Rd, Bleadon
N/A
+44 1934812244
Having spent the last 40 years of my working life in the motor trade today's trip to my local Fiat dealer for parts for my wife's car was a very poor experience. I required two fixing bolts and rubber mounts for my wife's air filter and was told these come as a minimum order of 5 and the dealer did not want the other 3 put on the shelf. How can it be possible as a customer that I can't buy Fiat parts from a Fiat dealer? While I fully understand bulbs come in boxes of ten and will eventually sell one at a time I cannot understand the no we can't help mentally on a couple of bolts and rubbers. I was however offered Fiats HQ number to complain.
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Called the dealership to enquire about one of their vehicles for sale and asking regarding part exchange options. Member of the staff on the phone was outright rude and had a dreadful attitude when he learned what I wanted in part exchange value for my vehicle! I explained that I was not only exploring the option of P/X but also outright cash purchase, but told him frankly I'll take my business elsewhere! Would recommend others do the same! Absolutely dreadful attitude to have and to treat your clients which such disrespect drives them away! Highly disappointed...
fantastic service. Went above and beyond to help fix my wife's Abarth which had a very strange issue. They relentlessly worked to sort the issue and kept us advised throughout. Couldn't be happier.
Serviced our car last month. Top service. Thank you Steve and Pam
Wow what service... I recently decided to swop in my beautiful Abarth 595 that I previous purchased from here for a Fiat 500x. To say I gave Kevlin every challenge going was an understatement..... he was always calm, professional and did exactly what he said he would do. Always called me when he said he would and undoubtably went above and beyond to make sure I drove away the new car. He is a genuine credit to Huttons and works incredibly hard to get it all sorted. I’m well over the moon with my new car. Thank you Kevlin.
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