Darlington, United Kingdom
Edward Pease Way
N/A
+44 1325552000
Wheelchair-accessible entrance
I was on maple ward a year ago this week was on a section two the staff there were good hlep me a lot when I went in I had no job no where to live now did not want to be here anymore now I have a full time job and a house with out this place I don't thing I would be here today they have hlep me turn my life around not just the hospital other people that hlep me as well when I left the hospital thank you Westpark and the staff on maple ward
like
Rang to check my daughters appointment, they refused to tell me even though i bring her, she was in house, shes anxious so wont talk on phone, we went for time i thought it was, we have jad that many changes to appointment their issue not ours, we sat for 54mins waiting for someone to collect us. We left without seeing anyone apart from the very kind receptionist who was mortified, got home for her to recieve a phone call to say she was coming to us the week after, I HAD CANCELLWD HOME VISITS TGE WEEK PREVIOYSLY DUE TO COVID, im shielding. This place is a joke, weve not met her counsellor yet, face to face.
West Park Hospital is an absolute disgrace. If you care about your family member, stay as far away as possible. Patients are at best neglected, at worse deliberately abused and mistreated. In the month that I have had dealings with this appalling excuse for a \hospital\ I have lost count of the number of vulnerable people who have attempted or successfully hung themselves, cut themselves, brought tablets on to the ward to overdose, or actually escaped from locked wards either by getting out of the doors, or climbing over the roof through the unsafe garden areas. Patients are keeping each other safe by being the ones to find each other when they have hung themselves, while staff sit in staff rooms eating take aways claiming to be busy or on a break. The complete lack of care allows patients who are not sectioned to leave the ward and bring back drugs/alcohol/blades etc. My family member has seen daily cocaine use, daily alcohol use, and completely inappropriate discharge, where one lady was not even informed she was being discharged, but handed her bags and told to leave. The clinicians lack compassion, and their clinical judgement is impaired by their enormous egos, as they are too arrogant to think that contacting family for background information on their patients may be a good idea. This hospital has scraped the bottom of the barrel to staff it's wards, and mostly relies on agency staff. I cannot stress strongly enough how dangerous this facility is. It is a beautiful building, and the services it claims to provide sound wonderful, but this is not the reality. I read these reviews on the first day of my relative arriving at the hospital and thought it couldn't possibly be how people were making out. I was right in a sense, it's actually worse. This hospital needs investigating before any more people die due to its utter incompetence as a health care facility.
Staff are very helpful thanks
My son is currently in West Park, Been in for 3 weeks now and I can honestly say he is worse, paranoid about the staff saying there doing things 2 him and other patients, they couldnt even get the right dates he was admitted too two different wards there, they seem to lack empathy and patience with all the residents in there, they seem to just dose them up on strong sedatives and let the wander around the ward aimlessly, theres no interaction with there family, you have to ask them how there doing what care plan they have in place and what meds they are administered to them as they seem to change them frequently, it's more like an asylum than a ward, I find them very abrupt with the residents and patients in there, my son has told me a lot of things things.i cant repeat on here until I've sort the right help and get him the right help as it's clear this is not working at all for him and they are not working with him to get him better they just keep them sedated too keep them quiet and it's all wrong, not happy at all
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