West Chester, United States
1631 West Chester Pike
N/A
+1 6108863000
Down to earth folks who treat all customers very well even when only looking at used inventory, or window shopping. They saw my boys were into exotic cars and handed them posters and hats. Such a memorable experience for them.
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Employees are extremely kind, and are more than happy to allow anybody in, even if it is for just pictures or to look at the cars! Overall, Mclaren of Philadelphia is a wonderful dealership/ car place. I highly recommend going here, if you are looking to purchase a vehicle or you are just a fan!
Absolutely five-star service department; can't say enough good things. Paul the service manager specifically has been absolutely fantastic. I was kept informed throughout the process of my service, and no work was done without asking me. Very communicative throughout, including before the car was picked up. Showed up right when they said they would. The gentleman that picked up the car, Jamie, really knows his stuff and clearly treated the car with care; also just a nice genuine guy that I enjoyed talking to. Really cannot ask more. You can't take good folks for granted, even at luxury dealerships, so my heartfelt thanks to you all!
I don't leave many reviews, but when you have an experience like I just had, you pretty much have to. I bought my new McLaren here a little over a year ago, and just had it serviced here for the first time. It was the best experience from start to finish. Mike picked up my car on a Sunday night, and delivered it back to me the following Sunday. He is the nicest guy, and takes great pride in taking care of your car. I could've talked to him for hours about cars. Paul in service was another one that was an absolute pleasure to deal with. We dealt mostly through email, and he was as quick as you could be with responding. He made sure everything I asked for was done perfectly. Last but not least, Mike in parts was also great to deal with. He ships parts super fast, and provides the tracking number, he even throws in a gift with the order. It can be very stressful when trusting someone with your car, especially at this price point, but I am worry free with these guys. Bravo!
When I bought my first McLaren I had expectations. My first McLaren was from McLaren Charlotte and they were great but my maintenance went through Philadelphia and I very quickly became familiar with Paul McClain of their service department. Working with him regarding routine of my 570s was everything I expected from McLaren. A few months later when I bought 720s from San Diego, only to find out the dealership didn't actually do the Certified Pre-Owned inspection and the car had all kinds of issues, I sent it to McLaren Philadelphia and Paul took care of it. The thoroughness and care they showed me and my car is exactly when I buy my third McLaren it will be from Philadelphia just on principle alone. I'll never know how good another dealerships service department is because mine is only going here.
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