Weslaco, United States
725 E State Hwy 83
N/A
+1 9569682161
I work for the government under a federal agency and I deal with heavy equipment and maintenance. When I came into the shop at HOLT CAT in Weslaco I was greeted well by the staff both outside and in but when I had to deal with the gentleman at the cashier counter that wasn't the case. I work with a mechanic on big jobs like this and when he approached the cashier about buying parts with a government card, he was dismissive. The guy was downright rude on a level I haven't seen in the service industry in the valley. His refusal to be helpful, polite, or make an attempt at doing his job correctly made it hard to keep my composure when my friend and colleague continued to be polite to him! It wasn't until we called and made all the arrangements ourself over the phone, did he stop arguing and do his job. Afterwords there was no apology or anything. I dont ever write reviews for this kind of situation but just wow. Wont ever buy parts from that store again. I'd rather drive to Edinburg.
like
La atencion es muy mala,las personas que te atienden no lo hacen bien
cta es lo mejor
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