Wembley, United Kingdom
Alperton Ln
N/A
+442089988045
No speak nicely with me , office guy speak like shrek , I just ask one part and I said to me attiguo away it’s close , toooo rude tooo rude
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Absolutely disgraceful. These folks are a mile behind with the basics of bare minimum respect. Went there to buy a headlight unit. They sent me wandering around by myself in the yard. When I finally found it they quoted me 25. Had to wait 30 mins for the forklift to make space and 5 mins for another guy to text with his friend. Before he started pulling out the headlight the price suddenly became 30. Ridiculous! They did not give me a receipt and told me that when you pay Contactless the machine only produces one receipt: I mean seriously?! Would stay away from them even if without alternatives!!!
Poor customer service, phoned up just to find out if we are allowed in yard, starts to raise voice at me and appear annoyed, after speaking to him in a calm manner, lost my business over simple customer skills. Dread to think how they are in person.
Andy was the most helpful guy! he tuned up at my appointed garage at the time he said he would; he made my handing over of my Golf a really easy task. he also shared his knowledge, for which i was very grateful. thanks again Andy! :-)
Had a car picked up, all done without any fuss.
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