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+441443670402
I waited yesterday for my urgent prescription as yet again not ready on time to be told computers down and cannot give me my urgent prescription that was ready few feet away from where I was standing. I waited over an hour for the computer they said would be fixed in short time as I was desperate for my morphine patches mostly and other list of things on my repeat prescription. They said they could not locate my items without computer telling them where it is. My monthly medication is I carrier bags as I'm celiac so have big items. There were only few bags on the floor so wouldnt have taken them long to look but they couldnt be bothered. I'm disgusted they let me go away without my medication as I could wait no longer as I dont drive and my husband had to go to work for nhs! I have noone else in area I know to collect as my family dont live near me, I cannot drive due to hospital stopping me due to my medical problems and cannot walk far and pharmacy is around 3 miles ir more from me. I had to go back to my gp to tell them they are refusing to give me my medication and wait again for a new prescription for my morphine patch which I needed urgently, other chemist didnt have it in so I've been without it 3 days I rang up to see if they'd deliver it and was to,d no delivery driver not there!
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In the current crisis, obviously very busy, but if a sealed box was available outside, so that scripts could be dropped inside, and picked up in a few days, rather than queue for 45 mins, just to hand a prescription in, people would be far happier.
I am sick and tired of being lied to by this place. They keep on blaming the doctor surgery for any mistakes they make. They need to take responsibility for there actions or the lack of it.
Friendly and knowledgeable staff, local to! Helped myself and my pregnant Girlfriend a few times
Deli
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