Waterloo, Canada
262-264 Phillip St
$$$
+1 5192088818
N/A
DeliveryIn-store shoppingTakeawayDine-in
Wheelchair-accessible car park
Extremely rude service. Never going back again. Worst customer service I’ve ever experienced, but the food wasn’t good either. Their baked goods on display didn’t seem fresh and they told me that they have new ones baked, but still told me to get the one on display, so I did. When I got home and peeled off the wrap and opened the container, my hands were soaked with grease. The food was extremely greasy that I just refused to eat. If anyone is looking for a substitute, I’d recommend T&T ‘s bakery.
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HORRENDOUS customer experience... I walked in happy, and so eager to try various treats. The owner, along with the other people didn’t even greet us... I tried looked past this, and simply asked what they would recommend.. he was still silent. I felt racially profiled, Uncomfortable ... to the point I just walked out. I will NEVER RETURN. So much for supporting local, I rather go to T&T. This place is atrocious, and made you feel uncomfortable, and far from other great local bakeries.
the owner/worker there was so rude everytime I walked in the store. The store is not really organized. And the bakery we get are never clean, and they seem really greasy.
Nice selection of Chinese breakfast food. The pig ears, milk tea were made perfectly. The egg/dough fritter wrap and bun with beef could use more flavouring, it was a bit on the lighter side. Food options were limited as the restaurant was preparing for their vacation period. Overall pretty good and would come back.
You can order your cake the day before and they'll have it ready next day. This one is the fresh fruit cake that is made of sponge cake, whipped cream and fresh fruit, at least it tastes and is airy like whipped cream... I have ordered another one exactly like it for another birthday and I'm sure it will not disappoint. 4* because the customer service isn't great, they don't take credit card and if you use the debit machine, transactions under 10 are charged an extra 0.50. Cake is very good though. I've also had their puff pastry which was good too.
Deli
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