Holes Lane Surgery

The best practice I've ever worked at. Significantly more appointment availability than I've experienced at other practices, a friendly and helpful team, and an overall ethos of caring for our patients. Unfortunately, in a busy NHS, resources are limited, and a perfect experience can't be guaranteed for everyone, every time, but overall, Holes Lane is a practice that truly cares.

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Impossible to make contact with the surgery. Applied to get prescriptions on-line, 3 emails, not answered and15 minutes waiting for the phone to be answered. The administration of the surgery lets down the great doctors and nurses

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Been on the phone as caller number 1 for 15 mins. Then when I did get though thay sound like thay can't be bothered to even take to you.

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My children are the 5th generation at this doctors practice as the doctors here are fantastic I don't trust any other surgery with my or my children's health and wellbeing

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This was an excellent practice before Covid, I always felt lucky to be a patient when I heard of other people's experiences with their doctors. I hope that this present system doesn't remain once Covid is no longer a threat as it is very frustrating to use and nothing can replace seeing your GP face to face.

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