Ware, United Kingdom
14 Baldock St
N/A
+441920481816
Absolutely no customer service at all! Asked if they could do a repair. The asked for details, which I supplied and ... Nothing! Not a bean. Even if they couldn't help, a sorry but I can do would be great but, nothing!
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Laptop and phone repaired and saved from landfil
The service was quick and at a reasonable price – new screen done and back with me in a week. Unfortunately, there were issues with some of the functions not working when the phone was returned to me. However, a very quick response from Tonik and the phone was sent back for repair and returned to me in a couple of days, fully working again. I have to say that despite there being problems with the first repair, I cant fault the response and speed in which things were resolved. I initially gave them a 1 star review, but I am now pleased to be able to change this to 5 star because of the way in which my compliant was dealt with - no fuss, no ifs or buts, just dam good very quick service, thanks to Mr Montgomery I would recommend Tonik UK.
Tonik UK were excellent! I took my daughters ipod touch as i was sure the battery was not working properly, and told them i would happily pay for them to replace it. After a number of tests they concluded that the battery was fine and did not need replacing. They did not charge me for this service and kept me informed of what they were doing all the way along. Very impressed, they could definitely have said that the battery needed changing and charged me!
I recently sent in my Tom Tom Go 5000 for repair after the battery failed to charge and all maps were deleted whilst being updated. The staff at SatNav Doctor were excellent in tracing the fault and repairing the device. The staff were always most courteous and very helpful. They kept me in touch with every stage of the repairs and let me know when it was finally finished. I have no hesitation in recommending them to everyone. Thank you for a really good service.
Deli
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