Rochester, United Kingdom
127 High St
N/A
+44 1634830925
Wards Estate Agents have been exceptionally helpful and supportive during the house buying process. Debbie Andrew’s has been fantastic and has kept me up to date with each step and has been nothing but professional and friendly during this process. Cannot recommend Debbie and Wards enough
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Amazing work by the Rochester team in selling my house in under 2 weeks, 3 viewings and full asking price offered. Keshal is an absolute asset to the team and I can never thank him enough, he is clear, informative, supportive, honest and gets the job done. I would highly recommend Wards Rochester if you are serious about moving because you get what you pay for... Keshal I still owe you that bottle of coke:)
As a first time buyer, the experience of buying a house is very stressful. Keshal, Jason and Debbie were with me all the way, keeping me updated and helping me getting everything in order. They kept everything on track and helped making sure the vendor and his solicitor received all my question and request. More importantly, they took the time to answer all my questions and reassured me every time I had worries. I had a very tight timeline and they did everything possible to get things done as fast and well as possible. I couldn’t have hoped for better support on my first buy! A big thank you to the Rochester team!
I have been a landlord for over 20 years, In that time I have purchased and sold many, many properties, I take no pleasure in saying this, the sales team in Wards of Rochester have without doubt provided me with my worst experience whilst trying to sell a property. they took on the sale at the beginning of December, we are now at the end of January and there is still no advert but worst of all, no communication, I emailed their senior sales manager 1 week ago requesting an update and a plan moving forward because I had not heard anything from them for 6 weeks, they have still not responded, the managers demeanour is of a person that is untouchable, I would go as far as saying, arrogant, there appears to be no commitment to their customers, the contract we signed and the commitments they made in that contract appear to have little bearing, If I was the owner of Wards of Rochester I think I would have some serious questions on how the place is being run, as a vendor I would have thought I was an important commodity during these challenging times, it certainly does not feel that way. There are lots of Estate agents in Rochester, try someone else first.
Very pleased with how wards rochester have been dealing with our sale. We had keshal attend our property was very professional wearing appropriate PPE and valued our house at a very fair price. Throughout the whole sale process keshal has kept us in touch with everything going on and has been very helpful throughout the process.
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