Waco, United States
4740 I-35
N/A
+1 2544120123
Went to Palm Harbor in Waco today. The one guy working gave us a set of keys and told us to go look at the homes. We were fine with that because we didn't want to be followed by a salesman, but none of the keys opened the first home. The second home we looked at was unfinished. The trim was still missing, the carpet was incomplete and the seam between the front and the back was still visible. When we went back to the guy in the office we told him the key didn't work in the first home. He said, \Yeah we need to level it. The door doesn't lock anyway. You just have to push on it\. Needless to say, we ARE NOT purchasing from Palm Harbour in Waco. We went to Palm Harbour in Austin and got the opposite treatment. If we purchase a Palm Harbour home, it will be from that location.
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Great customer service!! Kimberlee was so helpful!! I highly recommend!
Great experience working with Oliver. He's not the typical salesman,pushy. Very polite and professional. He's there to genuinely help you get the home that best fits your families needs at a great price.
I do not recommend Palm Harbor Homes to anyone. I've had numerous complaints however at this time I'm trying to get the trim out taken care of. My home was delivered 6/22/2020. I've been promised numerous dates for the trim out however non are met. The tech told me they keep pulling him from my job so they can place him on others. This is wrong. They care nothing about you once they get your money. No communication at all. I keep calling they promise dates --- I still need trim out. I will post my complete travels soon however felt people need to understand what happens after the sale. If this post is up - I still need the trim out, I will remove after the trim out is completed.
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