Vocare Ltd

Awful job working at 111, constant abuse from callers, no support from managers and terrible training leaving you completely unsafe to take 111 calls. Profit only shareholders, zero quality.

like

Report

Worst place I’ve ever worked. 80% turnover of staff.

like

Report

Absolutey useless and rude operators.Waited for OOH Doctor to ring back no call.

like

Report

I had a seizure and called 111. Whilst the staff were decent and scheduled an ambulance, the collaboration between this corporation and the ambulance partner meant I did not get an ambulance - the ambulance partner read the 111 information and then numbed down the symptoms so that I was not sent an ambulance. This scam is calculated - the ambulance partner sends back to 111 a clinical decision that covers their back legally - 1. A decision was made on clinical grounds 2. There were no ambulances available. These people are operating healthcare services defined by financial gain.

like

Report

Poor treatment at Royal United Hospital in Bath. Nurse was rude and not empathetic at all.

like

Report