Tesco, United Kingdom
New Rd
N/A
+44 1903927010
Good service throughout the process, taking into account the additional issues posed by the COVID situation. Smooth operation through from booking appointment after receiving the reminder, going in for the examination on time and being dealt with in a friendly, courteous and professional manner. Relieved that I didn't need new spectacles, and pleased that there was no attempt at hard selling of any additional products.
like
Absolutely wonderful people, with great knowledge and efficiency, care, and support. I can’t recommend highly enough! The best I’ve ever had.
Great service and friendly, polite staff. Everything explained clearly.
My appointment was carried out on time and I felt my eye examination was very thorough. Everyone in the store was very helpful and courteous and I am looking forward to going back and picking up my glasses. I will be attending my appt in a years time.
Awful service, no customer care, lie about the whereabouts of an order, lie again, tell 2 family members who try to sort the issue out two different stories, they take 10 days to respond to a complaint submitted on their website, then say it will be another 10 days to receive glasses. Original order was in February, now August and still no glasses Do not use this branch of Vision Express, they are understaffed and the staff they do have are incompetent. Back to Specsavers for me....
What a wonderful team, they were prepared to spend time with me, explain the options and work within my budget, I would truly recommend this branch.
Deli
The best companies in the category 'Deli'