Victoria, Canada
3472 Tillicum Rd
N/A
+1 2503865133
They are open at 8am. Fantastic triple load washers and dryers. Also bring quarters. They have a change machine that works if you don't. It took an hour and 45 min to do 3 queen size duvets. (Extra washing extra rinse on all.) Normally takes 15 min but took 30 for the extras.
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I THOUGHT I WAS BEING PUNKED. Would never return here! Pro: Lady was friendly, but she would take her mask down to talk to people. Cons: -Spent close to 20 washing and drying 2 loads and clothes had to be hung at home as not dry. -Half the dryers and some washers were out of service. -Had to pay 9.50 in quarters for wash one-at a-time (38 times to be exact). -Paid 3.00 to get cash as didn't take debit. -Store was very run down, cluttered and felt dirty. -Dryer spat out quarters too many times to count even used different ones in my roll in hopes it would except some and the button to add the time was super touchy.
I was frustrated with the attendant because she seemed to not have any time to sell me soap but then I had errands and was late to pick up my dry load and she let me pick it up at 8:01 even though they were closed and had dryed my clothes more for me when she realized I didnt put enough money in. Then I realized I was an a-hole who shouldnt have been so annoyed. She had been having a rough day when I came in earlier and I shouldnt have judged her. I will gladly go back here.
This was a horrible experience. Once I have already put my laundry in, I have found out that they will not let me use their bathroom facilities. They did not provide places for customers to sit as well . They used excuses of covid , yet other laundry facilities around town provide these services . Very Rude Staff . Even though I was socially distance at 2 m they still asked me to move off the couch. I had just finished a long day of work in the rain . They finally set up a very uncomfortable chair for me by the washing machine.
Didnt actually do laundry. The washers..top loading style 1/2 tubs were 3.50 a load and the lady there was so simply annoyed with me asking how much they were that it wasnt worth it to stay.
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