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Simply Computing (Victoria)

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Victoria, Canada

simply.ca
Computer store· Computer service

Simply Computing (Victoria) Reviews | Rating 3,5 out of 5 stars (5 reviews)

Simply Computing (Victoria) is located in Victoria, Canada on 2000 Cadboro Bay Rd. Simply Computing (Victoria) is rated 3.5 out of 5 in the category computer store in Canada.

Address

2000 Cadboro Bay Rd

Phone

+1 2504126899

Service options

Online appointmentsDeliveryIn-store pick-upIn-store shoppingOn-site services

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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E

Evan Stratton

Horrible experience down there. They ruin the Apple reputation for sure. I totally understand with the pandemic restrictions and limitations. But this store has no respect to clients who use Apple products and services. They don't care about customer service because they think they are the only competition in town. Luckily, there will be another apple-authorized stores coming in town soon!!! The staff are rude as they literally block you coming in and do not provide any guidance of visiting. You have to go into the store and get yelled by the staff and then kick you out and make you wait at the door. Why can't you just put up a sign and a guidance on the front door and let customers know how to access it. Once you're in the store, all they care about is how much third-party goods and services that they can upsell you and make a \fortune\ out of your pocket. Avoid this if you can. Really bad experience; and shame on Apple for choosing this as an authorized store.

K

Kelsey Unger

I brought in my laptop attempting to trade it in (Which I would describe as an aluminum unibody paperweight given how dead it was). Tony was heart set on trying to get me some amount of money for it. Although his efforts were ultimately fruitless, it's obvious how much he cares about providing an amazing experience for everyone who walks through the door. Would definitely recommend.

B

Bill Smithwick

55 to run iPhone diagnostics? Which take 2 mins over the phone with Apple? Seriously you guys can go shove an iPhone where the sun doesn't shine...

Q

Quinton D

Pretty terrible experience here. I went in to get my iPhone fixed and got an employee named Kim(?). He treated me with disrespect, and less than acceptable customer service. He had no idea what he was doing. They made me pay BEFORE they would diagnose my device. It was 100 more than the store I went to after I asked for full refund. BOTTOM LINE! I would not recommend Simply Computing, nor would I suggest to anyone to work with Kim. The rest of the staff seem to be more knowledgeable and kind.

D

David Eagle

I took my iPhone in for repair (screen replacement). Upon fixing the device, the technicians forgot to replace a screw in the device. The device became water damaged. They were completely unwilling to honor the 3 month warranty on their repair. Very poor customer support. I'd avoid this place and go to London Drugs.

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