London, United Kingdom
252 Upper Richmond Rd, Putney,
N/A
+44 2087801978
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
The Velosport team are great. They always do a great service on my road bike. Helpful, friendly, efficient they are a delight to deal with plus there is lots of useful goodies in their shop. Highly recommended!
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After receiving poor customer service at two other shops in the area, one in East Sheen and the other in Twickenham, I took my bike to VS. What a breath of fresh air! They are helpful, friendly and kind. I will definitely go back there in future! So nice to see companies that value their customers! Thank you!
Got my new bike from Velosport and had a great experience! Lots of help in making sure I got a bike that fits me properly, thank you! Some nice gadgets and accessories in the shop too!
They did a great job on my bike in less than 12 hours and for a very reasonable price.
I left my bike to replace fork, as a part of safety recall by cannonade. They replaced it in a reasonable time which is a plus - and the fork itself looks mounted correctly. However I'm not happy with the quality of the job - the front brake wire was left unsecured and incorrectly placed. The new fork as 2 points to attach it - I asked the guy what about it and he said it's how it's supposed to be. I pointed my finger to two mounting points saying that I think the wire is supposed to be here - now he said that they ran out of the the zip ties. Fair but I noticed that the cable is on the wrong side of the fork and the housing is too long. He insisted that everything is ok, clearly wanting to get rid of me. So at home I had to finish it by myself - fix the placement and shorten the housing. I attach photos as a proof, judge by yourself.
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Wheelchair-accessible entrance