Uttoxeter, United Kingdom
32 Market Pl
N/A
+44 1889564766
Kerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsToilets
CoffeeLate-night food
I absolutely love this place. I would so rather pay the extra money and wait for quality food than go cheap and quick. I have had numerous meals from here and all of then are delicious!!!
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For my sister's 30th birthday, we ordered 3 pizzas and chips for delivery. We ordered at 17.00 on a Saturday. We expected a wait; it is understandable. It said it was 1 hr for delivery. Ordering and payment was straightforward. We were given an hour until delivery and the tracking information started to countdown. It said your food is being prepared... By 18.20 our food still hadn't arrived. No information on the tracking page, no update via email or phone- it just stopped at the \your food is being prepared\. The countdown was stuck at 00.00.00. No updates. No communication. We phoned to be told it was just being prepared now and they were sorry. Another 20 minutes and nothing. Eventually, nearly 2 hours after we placed our order, an hour later than we were told, at 18.52, it arrived. It was warm. It was nice enough if a bit salty for my taste. But, the system they are using needs to be accurate. An hour late with no information and just an apology and no eta when we phone is not good enough. I'd eat there again but won't be using it for delivery/collection while the information is not accurate and they don't communicate/offer some type of compensation- I mean, throw in a free something as a gesture of genuine apology or do something, you know?
Food was lovely, warm and arrived on time. So happy to have somewhere like this in Uttoxeter. Cant wait for it to open now!
Food was very nice and big portions. Will be ordering again!
GREAT food, great service, highly recommend
Deli
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CoffeeLate-night food