Utrecht, Netherlands
Kanaalweg 30
N/A
+31 302270349
While redoing the thermals of my Alienware laptop I accidentally broke a connector off of the motherboard, making my laptop completely unusable. I knew I needed to get the connector repaired by a skilled microsoldering professional, and I figured that it wouldn't be much different from what Captain Mac offers for apple users, so I made an appointment and brought my laptop over. Sadly, we found out that the type of connector on my MoBo was harder to find variant of the connectors he had available, but we took the time to find out which exact connector he needed, which he ordered. Sadly the only place the connector was available had a delivery time of one month, which was a bummer, but nothing anyone could have done anything about. After three weeks of patiently waiting he messaged me with the news that the connector came in and that he'd be working on it right away, and while he replaced the connector he found out a transistor on the motherboard was also fried, which he replaced as well. When I came to pick up my laptop I was happy to see it finally working again, and after extensively using it for the past two days I can say that it's working just perfectly. So, TLDR/ Even if you have a non-apple product with harder to find components, Captain Mac has got you covered! He even said he enjoyed working on something other than an apple product for once, so y'all know where to go if you have any hardware issues with non apple products! I'm very happy to have my setup back in business, all thanks to Captain Mac!
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Some say Captain Mac is the son of Captain Janeway and Captain Jean-Luc Picard and that he fell in a barrel apple juice when he was a child. All we know is that whatever broken Mac we send him it comes back fixed at a fair price and sometimes even with refurbished parts.
Amazing service and reasonable price! Thomas was super friendly, he gave a clear explanation before fixing my MacBook. Highly recommended!
Recommend Captain Mac 100%! Immediate response, work done fast, ethical and reasonable prices - with no additional costs (e.g. diagnosis charges). Personally, I got recommended to Captain Mac by others, it was worth travelling from Rotterdam to Utrecht! :) Absolutely satisfied!!
Great and fast service. Had software problem on Macbook Pro. Brought laptop at 12:00, picked it up completely fixed and with the newest MacOS at 17:00 same day. Highly recommended!
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