Moorabbin, Australia
67-73 Cochranes Rd
N/A
+61386729100
I ordered 4 honeybuns which was almost 30 delivered. When purchasing, it said that these products have a short shelf life. No problem I thought, we would’ve eaten them immediately anyway. When they arrived the packaging showed they were 6 WEEKS PAST the best before date and were completely stale. I am talking as hard as a rock!! I contacted USA foods to let them know about it. They were not at all interested, were completely rude and said they were a perishable item, what did I expect? What did I expect? I expected they wouldn’t be selling any products that were unfit for human consumption. I had no choice but to throw them in the bin. I have never experienced worse customer service in my life, the attitude of the staff was appalling. Although there are other items I would like to purchase that I wouldn’t have this issue with, I refuse to ever support a business that treats its customers like this. ABSOLUTELY RIPPED ME OFF!! *** EDIT: Despite the reply saying I would receive a refund, more than a month later I have not been given my money back and have not even been contacted by USA Foods. Another example of their poor customer service and integrity...
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Got what we needed for thanksgiving! Decent selection. Wonderful customer service. They were quick to fill my online order. Yea, things a bit expensive, but groceries in Aus are more than the states, the dollar is worth less here, and they have to import everything and still make money. So it is completely understandable.
Reasonable prices considering the work to import grocery store items and a great selection. Worth calling ahead or checking online if you are after something specific, but great to stop by and just see what they’ve got in store. We were beyond excited to see that the cheese curds now come in smaller bags. Purchased and made homemade poutine last weekend and they were PERFECT.
Always a treat to visit and get my favourite snacks! Staff are always friendly and exceptionally helpful! Thank you for many years of great service and yummy treats
All those nostalgic grocery products are there in USA foods grocery store. They have got bottled “Coca-Cola” Mexican with real sugarcane sugar. The great Texan “Dr Pepper” and many. If you miss Americans grocery stores, this one will definitely fill up that thirst for you.
Pretty cool place with a decent range of stuff! Quite expensive! But I guess that's what you can expect!
The place for all you US groceries needs. Thank you for existing. Everyone loves a Twinkie.
I love the place, they often have specials and sales. Staff are lovely and helpful and I love the bag discount. Definitely recommend for your american goodies!
Deli
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