Milano, Italy
Via Principe Amedeo, 2/10
20121
Milano
Italy
+39 2290351
Very good very friendly employees.
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My passport was stolen while I was visiting Italy. I was referred to the US Consulate General in Milan. The security guards were friendly and most helpful. The consulate staff were also very friendly and very helpful. Obtaining an emergency passport to return to the US was a painless experience given the professionalism and the courtesy of all parties at the consulate.
I think everyone working here was previously employed by Poste Italiane; The Italian staff in the consular services area for American citizens are rude, dismissive, and incompetent. I went to have a document notarized, but I was treated like I was wasting their time, and they refused answer any of my questions. on top of this, they made me sign my name on the wrong place on the document, because they couldn't read it, and didn't want to hear my question. All this for 45 USD, for something that cost usually 15 in the states. They should have to spend some time learning American customer service.
Got there right when they open and got out before 10:30. The three ladies and one guy behind the window there were fabulous. Super helpful and beautiful attitude. Even the Italian gate guards were great. Very jovial group out front. Thank you all.
Was closed when we went, but Italian military that were guarding it were really friendly to my kids
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