Hatfield, United Kingdom
College Ln
AL10 9AB
Hatfield
United Kingdom
+44 1707284444
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
awful receptionists, awful service.
like
I am a student at Herts. The reception staff are dismissive, rude and quite clearly do not want to be there. Whilst calling the front desk to arrange appointments, you are spoken to as if you are wasting their time and a similar energy is conveyed in person. Such a shame as the doctors are very helpful (once you get in)
very helpful staff!
Most of the receptionists don't seem to care about fulfilling their roles, nor satisfying the needs of the patients unless it is something absolutely urgent. This is a dangerous combination. The doctors and nurses, on the other hand, are incredibly professional and very helpful. Shame you have to put so much unnecessary effort into reaching them.
Negligence from supposed doc James rid out. He needs to be rid out of the medical profession. He was extremely quick to prescribe me with antidepressants when I'd never taken any before based on no real assessment of me. I then proceeded to tell him that when I was feeling low I was at my most fruitful when it came to my creative writing. In response he exclaimed, 'That's bulls-t!' I was concerned that a professional of his status would use such language. I told him that he may find it bs but it was the truth. It just amazes me that someone in the medical sector of his position cannot see that the expression of the mind can be heightened through a creative means during depression and acts as a catharsis. Also his know-it-all, brash attitude to diagnostics is particularly worrying. Seriously check on this guy medical board.
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