Sittard, Netherlands
Nusterweg 66
N/A
+31 852019591
Ordered two of the Emerson Mugs... order delivered speedily but - unfortunately - one of the mugs was missing the AR-15 Style carrying handle that acts as the mug handle. A quick email to the Unit13 help line resulted in a very positive response the next day and a free AR-15 style handle to replace the missing one arrived two days later - no drama, no fuss, just quality customer service - Bravo guys !!
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Had some shipping carrier issues. Unit 13 helped out every step of the way and ensured that I received my order as quickly as possible. Best customer service I have received in a long time.
Great quality stuff, well packaged both times and even received some extra stuff and a sweet message from them as a returning customer. The one issue I had was quickly resolved by customer service (props to Jose specifically).
Very good quality!!!
Good service, solved my issue professionally and easy. Like always.
Deli
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